Conversantix is a business process outsourcing company with offices in New York City, Noida and Bangalore. We look for people who have worked inside operations, understand what it means to own a KPI, and care about the outcome more than the process.
Our teams work from three Conversantix offices — New York City, Noida and Bangalore. Which office a role sits in is set out in the role itself.
Everything is measured. You'll know exactly what success looks like on day one. We celebrate results, not effort reports.
You are not building decks that gather dust. We run live operations for our clients, and the work you do shows up in real quality, service-level and retention numbers.
We build our quality and measurement practice on the COPC Customer Experience Standard. If you want to learn how a customer operation is actually run and measured, this is a good place to do it.
We hire carefully, and we post roles here when they open. If you believe you would be an exceptional fit — particularly if you have BPO operations, contact centre or back-office experience — we want to hear from you.
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