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Investment

Simple pricing, no surprises

Every engagement starts with a free 30-minute strategy call. We'll tell you honestly which plan fits — or whether a custom scope makes more sense.

Starter

For teams getting started

For small and growing businesses building a solid CX foundation before scaling.

  • CSAT audit and benchmarking
  • Script and flow review
  • 30-day implementation support
  • Monthly KPI reporting
Get Started
Most Popular · Growth

For scaling companies

CSAT, retention, and conversion working together. The engagement most clients choose.

  • Everything in Starter
  • Full conversion strategy program
  • Churn-risk identification system
  • Live team coaching and call reviews
  • Quarterly deep-dive strategy session
Get Started
Enterprise

For complex organisations

Full embedded partnership with custom KPI frameworks and board-level reporting.

  • Everything in Growth
  • Dedicated engagement lead
  • Custom KPI framework
  • Board-level monthly report
  • Reputation and PR strategy
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Pricing FAQ

Common questions about investment

We don't publish fixed prices because the right scope varies by team size, complexity, and goals. We always start with a free 30-minute strategy call to size the opportunity first — so you know what you'd be paying for before any commitment.
The minimum is a focused 30-day audit. Most clients move into a 90-day or 6-month Growth engagement after seeing the audit results. We also offer a paid 30-day pilot at cost for clients who want to test results before committing to a full program.
Typically 50% upfront and 50% on completion of the defined phase. We accept bank transfer, Wise, and Stripe. Payment terms are set out in your Statement of Work before any work begins.
We agree on specific KPI targets before starting and report against them every month. If targets aren't being met, we go back in at no additional cost. 94% of clients renew after their first engagement — results are what keeps us in business.

Ready to turn conversations into revenue?

Book a free 30-minute strategy call. No pitch. No pressure. Just clarity on where your biggest CX opportunity is.

Schedule My Free Strategy Call