Contact

Discuss an outsourcing requirement

Tell us which process you are considering outsourcing and roughly what it looks like today. We will come back to you honestly on whether it is a fit, what taking it on would involve, and whether it might be better kept in-house.

New business and general enquiries

Email us at support@conversantix.com and we respond within one business day. For employment verification, see employee verification.

Email

support@conversantix.com

Response Time

Within 1 business day

Mon–Fri, 9am–6pm GMT

Business Hours

Mon–Fri, 9am–6pm GMT

Also available for US timezones

In Business Since

Est. 2014 · COPC-Aligned

Business process outsourcing

Our Offices

New York City · Noida · Bangalore

Office addresses available on enquiry

Enquiry Types

What people come to us about

If your requirement is not on this list, it is still worth asking — we will tell you plainly if it is not something we run.

Customer support

Inbound voice, email and chat, omnichannel support, technical support and helpdesk, or customer retention. Customer operations →

Sales operations

Outbound calling and sales, lead qualification, or appointment setting. Sales operations →

Back-office operations

Data entry and processing, order management, or document processing. Back-office operations →

Quality & workforce operations

Quality monitoring, calibration, forecasting and scheduling — inside an operation we run, or alongside your own team. Quality & WFM →

Operational consulting

Where the process should stay in-house and needs building rather than moving. Operational consulting →

Something else

A process that does not fit neatly into one family. Describe it and we will tell you whether we run that kind of work.

After You Enquire

What happens next

There is no form to fill in and no call to book. Email is the route in, and a person reads it.

01

You email us

Useful things to include: which process you are thinking about, roughly what the volumes look like, which channels or systems are involved, and whether this is a new requirement or a move from an existing arrangement.

02

We come back to you

A direct answer on whether it is the kind of work we run, what we would need to understand before going further, and anything in what you have described that looks like it would make a transition difficult.

03

Scoping, if it fits

Scoping is where the real work starts — establishing what moves, what stays, which systems are involved and how the operation will be measured. See how outsourcing works →

04

Or an honest no

If the process is better kept in-house, or it is not work we run, we will say so. That is a more useful answer than a proposal that was never going to hold once the work moved.